Modern Slavery Statement for Kingstonuponthames Carpet Cleaners

At Kingstonuponthames Carpet Cleaners, we are committed to operating with integrity, fairness, and respect for human rights. This modern slavery statement sets out the actions we take to prevent slavery, forced labour, human trafficking, and exploitation within our business and throughout our supply chain. We recognise that carpet cleaning services, like many service-based industries, may rely on a network of suppliers, contractors, and support partners, and we therefore maintain a zero-tolerance approach to any form of modern slavery.

Our Commitment and Principles

Kingstonuponthames Carpet Cleaners upholds a clear ethical framework across all operations. We expect every employee, contractor, and supplier to share our commitment to lawful, fair, and responsible business conduct. Our approach is guided by the belief that all workers should be treated with dignity, receive lawful pay, and work in safe conditions. We take this responsibility seriously in all areas of service delivery, procurement, and administration.

To support this commitment, we require staff involved in recruitment, purchasing, and supplier management to remain alert to warning signs such as withheld identification documents, unusual working hours, restricted movement, poor accommodation, or unexplained third-party control. Any concerns raised are treated as significant and investigated promptly.

Zero-Tolerance Policy

Our zero-tolerance policy applies to every level of the organisation and to every relationship connected with our work. We will not knowingly engage with any individual or company that participates in, enables, or ignores modern slavery. If credible concerns arise, we will take immediate steps, which may include pausing work, reviewing the relationship, and reporting the matter to the relevant authorities where appropriate. This policy is embedded in our employment practices and procurement decisions.

Supplier Audits and Due Diligence

We carry out proportionate supplier audits and due diligence checks to assess the labour standards of those we work with. Kingstonuponthames Carpet Cleaners reviews suppliers based on risk, focusing on labour-intensive services, outsourced functions, and products sourced from higher-risk regions. Our audits may include reviewing modern slavery policies, worker verification processes, wage practices, and subcontracting arrangements. Where concerns are identified, suppliers are asked to provide corrective action plans and demonstrate measurable improvement.

We also reserve the right to terminate relationships where suppliers fail to address serious risks or where their conduct is inconsistent with our ethical expectations. By maintaining regular oversight, we aim to reduce the likelihood of exploitation entering our operations or supply chain.

Reporting Channels and Employee Awareness

We encourage all workers to speak up if they suspect any form of exploitation. Reports may be made through internal management channels, and concerns are handled confidentially and sensitively. We make it clear that no one will suffer retaliation for raising a genuine concern in good faith. In keeping with our ethical standards, all allegations are reviewed promptly and escalated when necessary.

Staff training supports awareness of modern slavery risks and helps employees recognise indicators in everyday work. We reinforce the importance of staying vigilant when interacting with subcontractors, temporary labour, and suppliers. This training is refreshed periodically to ensure that the team understands both the risks and the correct reporting procedures.

Kingstonuponthames Carpet Cleaners also expects managers to lead by example. They are responsible for creating a culture in which concerns can be raised without hesitation and where ethical business conduct is part of routine decision-making. Our internal controls are designed to ensure that modern slavery risks are identified early and addressed consistently.

Annual Review and Continuous Improvement

This statement and the measures supporting it are reviewed annually to ensure they remain effective, relevant, and aligned with legal requirements. The review considers changes in our business activities, supplier base, risk profile, and any issues raised during the year. Where necessary, we strengthen policies, improve audit methods, or enhance training to close gaps and improve accountability.

We believe that continuous improvement is essential. For that reason, we regularly assess whether our due diligence processes are sufficient and whether additional safeguards are needed. Kingstonuponthames Carpet Cleaners is committed to maintaining transparency and responsibility in every part of the business.

Through this ongoing commitment, we aim to ensure that our carpet cleaning company operates ethically, protects vulnerable people, and contributes to a supply chain free from exploitation. This statement reflects our current practices and our determination to uphold the highest standards now and in the future.